Professional Staff
Development courses for working professionals of all levels:
TEAMWORK & MANAGING CHANGE
Developing Change Awareness & Growth Mindset
Collaborative Thinking & Team Effectiveness
LEADERSHIP & MANAGEMENT
Train-the-Trainer
COMMUNICATION & INFLUENCING
Enneagram for Team Effectiveness
MBTI Training
Positive Influence Skills
Effective Business Writing
Getting Results from Email Writing
Oral & Written Business English
Projecting a Professional Presence
Communication & Interpersonal Skills
PRODUCTIVITY IMPROVEMENT
Creative Problem-Solving & Decision-Making
Managing Time and Priorities
Emotional Intelligence and Resilience
Stress Management and EQ
Project Management Skills
SALES & MARKETING
Customer Service Excellence
Effective Sales Negotiation Skills
Effective Selling Skills
Key Account Management
Telemarketing Skills
CUSTOMER SERVICE
Assertiveness Communication & Confidence
Handling Difficult People
Quality Customer Service Skills
Developing High EQ for Achieving Service Excellence
Telephone Communication & Customer Relations
PROFESSIONAL SKILLS
PMP Certification Preparation Programme
CONTINUOUS IMPROVEMENT
Design Thinking
Process Improvement