Effective Negotiation Skills

“Become a successful negotiator – in any industry, at any level!”

Whether it’s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. In this hands-on programme, you’ll learn the keys to effective negotiation: establishing a formal planning process, prioritising issues, mastering persuasion techniques, identifying the communication styles of effective negotiators, breaking deadlocks, negotiating as part of a team, recognising and using leverage, and adjusting your media strategy.

Objectives

• Prepare more effectively for negotiation
• Implement flexible negotiation styles
• Formulate positive negotiating strategies
• Use negotiation tactics purposefully
• Break deadlocks creatively
• Obtain meaningful concessions
• Secure commitment to lasting agreements

Key Topics

• Using techniques to get to the real issues
• Techniques for engineering agreement
• Successful negotiation behaviours and developing skills that suit the circumstances
• Effective preparation for negotiation: objectives, process, strategies and outcome
• Clarifying your position – essentials, limits and concessions
• Determining the main issues and options in the negotiation
• Opening tactics and other general negotiation tactics
• Making and getting meaningful concessions
• Breaking negotiation deadlocks
• Communication: body language, signals, testing assumptions and overcoming barriers to agreement

Feedback

“A very interesting programme. We learnt through interactive activities, with the skills training presented in a fun manner with clear and comprehensive materials. The best interaction I’ve ever seen so far from my experience in joining different workshops.”