“Become a successful negotiator – in any industry, at any level!”
Whether it’s allocating resources for a project, funding a new initiative or establishing a supply chain for a new product or service, negotiation is inevitably at the heart of the process. In this hands-on programme, you’ll learn the keys to effective negotiation: establishing a formal planning process, prioritising issues, mastering persuasion techniques, identifying the communication styles of effective negotiators, breaking deadlocks, negotiating as part of a team, recognising and using leverage, and adjusting your media strategy.
Objectives
- Prepare more effectively for negotiation
- Implement flexible negotiation styles
- Formulate positive negotiating strategies
- Use negotiation tactics purposefully
- Break deadlocks creatively
- Obtain meaningful concessions
- Secure commitment to lasting agreements
Key Topics
- Using techniques to get to the real issues
- Techniques for engineering agreement
- Successful negotiation behaviours and developing skills that suit the circumstances
- Effective preparation for negotiation: objectives, process, strategies and outcome
- Clarifying your position – essentials, limits and concessions
- Determining the main issues and options in the negotiation
- Opening tactics and other general negotiation tactics
- Making and getting meaningful concessions
- Breaking negotiation deadlocks
- Communication: body language, signals, testing assumptions and overcoming barriers to agreement
Feedback
“A very interesting programme. We learnt through interactive activities, with the skills training presented in a fun manner with clear and comprehensive materials. The best interaction I’ve ever seen so far from my experience in joining different workshops.”