Build Confidence. Communicate with Clarity. Influence Outcomes.
Struggling to speak up in meetings, say no to unreasonable requests, or stand your ground in high-pressure situations? Our Assertive Communication workshops in Singapore are designed to help you develop the skills to express yourself confidently — without being passive, aggressive, or apologetic.
Whether you’re based in Raffles Place, Orchard Road, or the CBD, this training empowers professionals like you to take control of your communication style and build stronger, more respectful relationships — at work and beyond.
Why Assertive Communication Matters
In a fast-paced business environment like Singapore, assertive communication is more than a soft skill — it’s a professional advantage. This workshop helps you:
- Express your ideas clearly and confidently
- Set healthy boundaries with colleagues and clients
- Influence decisions while staying respectful
- Navigate difficult conversations with calm authority
What You’ll Learn in Our Assertive Communication Workshop in Singapore
Our comprehensive, practical training is tailored to the local workplace culture in Singapore. Participants will walk away with:
A Positive Self-Image
Understand how assertive communication begins with how you see yourself.
Confident Self-Expression
Learn how to express your opinions and needs clearly, even under pressure.
Saying No (Without Guilt)
Practise turning down requests without sounding rude or uninterested.
Real-World Assertiveness Skills
Apply techniques in scenarios commonly faced by Singaporean professionals.
Conflict Handling & Emotional Control
Manage frustration, defuse tension, and deal with disagreements constructively.
Your Assertive Action Plan
Create a personal strategy to implement assertive behaviours day-to-day.
Key Topics Covered in Assertive Communication Training
- Distinguishing assertive, passive, and aggressive communication styles
- A proven formula for assertive expression
- The power of body language and non-verbal cues
- How to build rapport while asserting your needs
- Managing assumptions and emotional triggers
- Dealing with workplace conflicts calmly and confidently
- Developing long-term assertive habits for personal and professional growth
Who Should Attend?
This Assertive Communication workshop is ideal for:
- Mid-level professionals in high-stress industries
- Managers and team leads navigating difficult conversations
- Customer-facing staff who need to balance diplomacy with directness
- Anyone wanting to improve confidence in personal and professional interactions
Why Choose Us for Improving Your Assertive Communication?
We specialise in soft skills training tailored for Singapore’s multicultural workforce. Our experienced trainers bring real-world scenarios and local context into every session — whether you’re from Tanjong Pagar, Bugis, Novena, or elsewhere across the island.
Workshops are offered in both public formats and customised in-house sessions for corporate teams.
Ready to Strengthen Your Voice?
Join our next Assertive Communication training and discover how confident communication can transform your professional and personal life.
Objectives
- Build and project a positive self-image
- Develop techniques to confidently express opinions and needs
- Learn to say no without being rude or seemingly disinterested
- Practise assertive behaviours in challenging situations
- Develop your own assertive action strategies
- Develop an assertive emotion-handling strategy
- Confront conflicts in business
Key Topics
- Defining and distinguishing between the styles of non-assertive, assertive and aggressive
- A successful formula for being assertive
- Saying “no” appropriately
- Understanding the power and effect of verbal and non-verbal messages
- Creating harmonious relationship-building interactions
Identifying assumptions about situations and how these impact abilities - Developing the ability to influence others more effectively
- Demonstrating assertive interactive skills
- Pinpointing your internal obstacles to assertiveness
- Recognising your anger buttons and learning how to deal with them productively
- Identifying your approach to conflicts
- Practising conflict resolution techniques
- Identifying and implementing specific actions toward continuing assertiveness
Feedback
“This is practical training which gave me new ideas for dealing with real-life communication and conflict issues.”